HostRocket was founded in 1999 and provides web hosting services to approximately 50.000 websites. Its data center consists of thousands of servers and the ability to more than double the capacity of the server room ensures that customers will have room to grow. Host Rocket offer one of the cheapest hosting solutions available. They also make it possible for you to host all your websites in one account. HostRocket provides a high level of support and clients can get support through several channels like live support, an email support ticket system, telephone support and a web help forum.
With HostRocket your business can grow without any problems. Even if you originally hosted a single web domain, you can always host an unlimited number of domains within any HostRocket account. We believe that this advantage is very important because it removes from the very beginning all the problems appeared with the migration from a hosting account to another or even when upgrading the initial pocket. In terms of security, stability and reliability of its servers, HostRocket pass successfully the test undergone by our webmasters. Using Cisco routers and efficient switches, that reduce downtime close to zero, but also redundant firewalls to be able to prevent DOS or DDOS type attacks, HostRocket has won the trust of thousands of users worldwide. Moreover, we should not overlook the fact that HostRocket uses high performance backup generators in combination with UPS batteries in order to prevent data loss and also to provide as small as possible server downtime.
Another important feature that HostRocket has is free site backup (via cPanel). HostRocket will allow you to have your own SSL certificate with reseller abilities. They will support everything your site could possibly need including PHP (with e Accelerator), MySQL, Perl, SSH access, Cron Abilities, and even AwStats. Along with that you have the flexibility to add your own dedicated IP's. 128 SSL certificates, register domains, domain transfers, and even remote backups.
In the end conclusion is that HostRocket is a subpar web hosting service, because of their dodgy customer service. HostRocket is a good choice as a web hosting company and you should not experience any problems with their service. If you do experience any problem you have several easy ways you can use to get support. It is almost impossible to deal with and a couple times through and you will find yourself looking for a new hosting service. It would be safe to say that if you use HostRocket you should go ahead and purchase some aspirin, as well.